Refund policy

At Big Box Wholesale, we stand behind the value of our products while maintaining a streamlined and efficient operation.

Return Window

Customers may request a return within 10 days of delivery. Requests submitted after this period will not be accepted.

Eligibility Requirements

To qualify for a return:

Item(s) must be unused, unworn, and in original condition

Item(s) must include original packaging (if applicable)

Proof of purchase is required

Non-Returnable Items

Due to the nature of our business (wholesale, liquidation, and bulk inventory), the following items are final sale:

Items marked “Final Sale”

Used items

Items sold “as-is”